Questions, answered

Every polo is the same price, whatever you take: one, three or ten. No pack to build, no threshold to reach, no arithmetic.

The only thing quantity changes is the shipping: it is free from three polos.

Take your usual size: these are cut true to size. If you wear a large in most shirts, wear a large here. The cut is close on the chest and the arm, and easy through the waist, so it works on a range of builds without clinging at the bottom.

Between two sizes? Size up for a looser fall, down for a closer one. If you are unsure, size up: the cut is already close through the chest, and the extra room reads as intentional rather than baggy.

If you want a number to start from, I don’t know my size on any product page gives one from your height and weight, in feet and pounds or in centimetres and kilos. The size guide further down the same page gives the polo laid flat, which is the garment itself and not your body.

Yes. You have 14 days from delivery to exchange it or send it back.

Send it back with its hang tag still attached and in the individual pouch it arrived in. Try it on the way you would in a fitting room, that is what the 14 days are for.

Exchanges are free, whatever you swap it for: a different size, a different color, a different model. Full details of both are in our refund policy.

Yes, and it works the way you would want it to: every polo is refunded at the price you paid, and the ones you keep are unaffected.

An example: you buy five polos and send two back. The only thing that can move is the shipping: free shipping starts at three polos, so an order of three that drops to two falls back below the line. We do not claw that back either.

Exchanges are simpler still. Swap a size or a color, pay nothing.

A refund carries a flat $10, taken out of the refund itself and never charged to your card. The shipping you paid on the original order is not refunded either. Those are two separate amounts.

An example: 2 polos at $45 plus $10 shipping is $100. Send both back and you receive $80.

An exchange costs you nothing, whatever you swap it for. If you are hesitating between two sizes, that is the cheaper way to settle it.

$10 flat, and free from three polos up. Any order of $120 or more ships free.

No. Import duties and customs charges are fully covered on our end. Whatever you see at checkout is what you pay, and there is nothing to settle with the carrier when the parcel arrives.