Terms of sale

TERMS OF SALE

Effective date: December 1, 2025.

These Terms of Sale govern all purchases made through the Favone Club online store. By placing an order, you agree to these terms.

Favone Club is operated globally by JD COLD STUDIO LLC.
For assistance: contact@favoneclub.com

Products

Products are offered under the Favone Club brand.
We work with manufacturing partners to develop our collections and aim to provide accurate descriptions and visuals.
Small variations in colour, texture or fit may occur.
All items are offered subject to availability.

Prices and Payments

Prices shown on the site apply at the time of purchase.
Depending on your location, currency conversions may occur automatically through Shopify’s system, which may include rounding.

Accepted payment methods include
Visa
Mastercard
PayPal
Shop Pay
Apple Pay
Google Pay

Payments are processed through secure third party providers.
Favone Club does not store full card details.

An order is confirmed once payment has been authorised.

Order Processing

You will receive an email confirming your order shortly after checkout.
Orders are prepared as quickly as possible.
During drops or busy periods, preparation time may be slightly longer.
If an item becomes unavailable after ordering, we will notify you and refund the affected item.

Shipping, Duties and Taxes

European Union
Orders to EU countries are shipped Delivered Duty Paid, meaning duties and import taxes are included at checkout. No additional customs charges should be due upon delivery.

Australia
Orders to Australia are also shipped Delivered Duty Paid.

United States, Canada and United Kingdom
Orders to these regions are shipped Delivered Duty Paid, meaning duties and import taxes are included at checkout. No additional customs charges should be due upon delivery.

Other Regions
Shipments to destinations outside our Delivered Duty Paid regions may be subject to customs duties, taxes or handling fees charged by local authorities. These charges are not included in our prices and remain the customer’s responsibility.

Shipping costs and estimated delivery times appear at checkout.

Delivery

Delivery times are estimates and may vary due to customs, carrier delays or seasonal peaks.
Once dispatched, you will receive a tracking link by email.

Please ensure that the shipping address provided is complete and accurate.
Favone Club is not responsible for delays or lost parcels resulting from incorrect address details.
If a parcel is returned to us due to non collection or incorrect information, additional shipping fees may apply.

Returns

Customers may request a return within 14 days of receiving their order.

Returned items must be
Unused, unworn and unwashed
With all original tags attached
In original or equivalent packaging
In a condition that allows resale

Returns are at the customer’s cost.

To request a return, email returns@favoneclub.com
The return address will be provided by email after approval.

Refunds

Once the return has been received and inspected
Refunds are issued to the original payment method
Original shipping fees are not refunded
Return shipping costs are not refunded
Duties and taxes paid at checkout or upon delivery are not refunded

Refunds may take up to 10 business days depending on the payment provider.

Store credit may be offered in certain cases and is valid exclusively on the Favone Club online store.

Lost Parcels

Due to a significant increase in fraudulent loss claims within the industry, Favone Club does not issue refunds for parcels confirmed as lost by the carrier.
If a parcel is officially declared lost, Favone Club will issue a store credit for the full value of the order, or arrange a replacement shipment when stock allows.
Refunds are not provided for lost parcels once the order has been handed over to the carrier.

Final Sale Items

The following items cannot be returned or refunded
Pre order items
Sale or discounted items

Exchanges

Favone Club does not offer direct exchanges.
To obtain another size or product, please return the original item and place a new order.

Customer Obligations

By placing an order, you confirm that
All details provided are accurate
You are authorized to use the chosen payment method
You accept responsibility for any import duties outside DDP regions

Governing Law

These Terms of Sale are governed by the laws of Wyoming, United States.
Disputes should be communicated to contact@favoneclub.com to attempt resolution.
Failing this, the courts of the states of Wyoming, United States will have jurisdiction, subject to consumer rights in your country.